Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all official Amy Winehouse merchandise tags and inserts are included.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location; you will receive a confirmation email once your refund has been processed.